Bike service in North Bend that keeps you riding
Four packages by bike type, from Quick Package to Overhaul Package. Give us a call and we'll help you pick the package you need.
10% off labor
when you book a Service Package by December 6
Evergreen Mountain Bike Alliance
members take 15% off labor on Service Packages.
*Labor only. Parts are not discounted.
Service packages and prices
Pick your bike type and the prices update. Each package includes everything in the one before.
Quick
$90Gravel and road$90Hardtail$90Full suspension$110E-bikes
- ABC safety check: frame, bolts & fasteners
- Quick brake adjustment
- Quick shift / derailleur adjustment
- Bike wash & frame inspection
Basic
$210Gravel and road$210Hardtail$265Full suspension$300E-bikes
- Full brake adjustment
- Full shift / derailleur adjustment + hanger & cable check
- Light drivetrain clean & re-lube
- Tubeless sealant refresh (both wheels)
Plus everything in Quick
Comprehensive
$440Gravel and road$485Hardtail$600Full suspension$630E-bikes
- Full hydraulic brake bleed (front & rear)
- Full wheel true & tension (front & rear)
- Headset adjust & inspect
- Bottom bracket adjust & inspect
Plus everything in Basic
Overhaul
$625Gravel and road$720Hardtail$1,045Full suspension$1,100E-bikes
- Hub overhaul: clean, grease & re-pack (F&R)
- Headset clean, regrease & reinstall
- Bottom bracket overhaul
- Precision wheel true, tension & dish
Plus everything in Comprehensive
Swipe sideways to compare all four packages.
| What we do | Quick | Basic | Comprehensive | Overhaul |
|---|---|---|---|---|
| Safety and inspection | ||||
| ABC safety check: frame, bolts and fasteners | ||||
| Tire inflation, tread and sidewall inspection | ||||
| Bike wash and frame inspection | ||||
| Final check with your mechanic at pickup | ||||
| Brakes | ||||
| Brake adjustment | Quick adjustment | Full adjustment | Full adjustment | Full adjustment |
| Full hydraulic brake bleed (front & rear) | Not included | Not included | ||
| New brake pads | Not included | Not included | As needed | As needed |
| Shifting and drivetrain | ||||
| Chain lube | ||||
| Shift / derailleur adjustment | Quick adjustment | Full adjustment | Full adjustment | Full adjustment |
| Derailleur hanger | Not included | Check | Alignment | Alignment |
| Drivetrain clean | Not included | Light clean & re-lube | Ultrasonic parts wash | Deep ultrasonic clean + drivetrain overhaul |
| Cables & housing | Not included | Lube all cables & housing | Lube all cables & housing; replace shift cables (housing retained) | Replace all cables & housing (shift + brake) |
| Wheels and tires | ||||
| Tubeless sealant refresh, both wheels | Not included | |||
| Wheel true | Not included | Touch-true (front & rear) | Full true & tension (front & rear) | Precision true, tension & dish |
| Hub overhaul: clean, grease & re-pack (F&R) | Not included | Not included | Not included | |
| New bar tape(Gravel and road) | Not included | Not included | ||
| Headset, bottom bracket and frame | ||||
| Headset | Not included | Not included | Adjust & inspect | Clean, regrease & reinstall |
| Bottom bracket | Not included | Not included | Adjust & inspect | Overhaul |
| Frame tap & face | Not included | Not included | Not included | As needed |
| Frame / pivot bearings replaced(Full suspension, E-bikes) | Not included | Not included | Not included | As needed |
| Suspension | ||||
| Fork service(Hardtail, Full suspension, E-bikes) | Not included | Not included | 50-hr lowers / oil service | 200-hr complete rebuild |
| Rear shock service(Full suspension, E-bikes) | Not included | Not included | 50-hr air-can service | 200-hr full rebuild |
| Dropper post(Full suspension, E-bikes) | Not included | Quick refresh: clean & lube | Quick refresh: clean & lube | Full rebuild |
| Electronics | ||||
| Firmware update: Di2 / AXS(Gravel and road, Hardtail, Full suspension) | Not included | As needed | ||
| E-bike firmware update: motor & display(E-bikes) | Not included | |||
| E-bike diagnostic(E-bikes) | Quick diagnostic & battery check | Quick diagnostic & battery check | Quick diagnostic & battery check | Full system diagnostic & motor torque |
Add-ons
- Tubeless tire install & setup
- New cassette, chain or chainrings
- Wheel build from new parts
- Hydraulic brake hose replacement
- E-bike firmware deep-dive & troubleshooting
- Custom suspension tune / setup
- Carbon frame inspection
How a service visit works
Call to schedule.
Call (425) 292-9135 and we'll set a time for a free consultation.
Full inspection.
We inspect the whole bike, then give you our recommendation with a quote: what to do now and what can wait.
Pickup.
Your mechanic goes over the work with you and gives the bike a last check before you take it home.
Talk to us.
Tell us how the bike rides, or call (425) 292-9135 with any question about the work.
Fork and shock service
Done in house at North Bend HQ, in our Suspension Lab, by certified, trained mechanics with factory tools and parts.
- 50-hour air shock service$80
- 50-hour fork lower leg service$100
- 200-hour fork rebuild$180
- 200-hour shock rebuild$160
- Full dropper post rebuild$180
- Custom re-valving with a fork or shock rebuild+$50
- A custom suspension tune on its ownCall for a quote
Labor only; parts are billed separately.
Want your suspension set up for the way you ride? Suspension Coaching is two hours on our course at Raging River, with slow-motion video of your wheels. Bringing another bike or rider? It's $100 for each additional bike or person.
Bikes we work on
We work on most bikes. Call with any question about yours and we'll help.
- Gravel and road
Shifting, brakes, wheels, bar tape and Di2 or AXS updates.
- Hardtail
Shifting, brakes, wheels and fork service.
- Full suspension
Fork and shock service, dropper posts and frame bearings.
- E-bikes
Firmware updates, diagnostics and battery checks.
E-bike owners: call us first. We'll talk through the motor and make sure we can work on your bike before you bring it in.
Quick fixes, done on the spot
Come by with any of these. For everything else, call first so we can fit you in and have the parts on hand.
- Quick adjustmentsBrakes, small shifting fixes, saddle height and angle, air in your fork or shock, a loose headset.
- MaintenanceFlat repair, tire inflation, a quick chain wipe and lube.
- Safety checksWheels, bolts and brakes.
- Small installsBells, reflectors, pre-assembled lights and bottle cages.
What riders say about our service
I had a great experience bringing my e-bike in for repair. Not only did the team get the bike repaired and back to me in great shape, but the technician who worked with me went above and beyond.
Per A., Google reviewMechanics definitely knew their stuff and were able to take care of me on the spot so I could finish riding with my buddy. Definitely coming back for my next comprehensive service.
Nick T., Google reviewSuper knowledgeable and helpful. They saved my day today when I had a bike issue and helped me set up my suspension. Bike never rode better!
Christopher B., Google review
Private maintenance clinics
Bring your friends or your organization in and work on your own bikes with our service team beside you, or watch and learn.
Get your bike on our books
Our mechanics ride the same trails you do. Call, tell us what your bike's doing, and we'll set a time for a free consultation.